Contact
Talk to the people who do the booking.
No call centre and no ticket queue. Call, message or email and you will reach the agents who actually arrange the travel.
Phone
+254 700 156 949The fastest way to reach us. Good for urgent travel, date changes and anything complicated.
WhatsApp
+252 61 900 4884A different line from the office phone. Best for sending passport pages and documents.
Email
info@tokiotravel.co.keBest for detailed itineraries and anything you want a written record of.
When you will hear back
Same day during office hours, and usually within a couple of hours. If you send an inquiry late in the evening, expect a reply the next morning. If your travel is today or tomorrow, please call rather than write — it will always be faster.
Send us the trip
Fill in what you know. Approximate dates are fine — we will work out the rest with you.